Zendesk Wordpress
With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard. For an automatic installation through WordPress: Go to the ‘Add New’ plugins screen in your WordPress admin area. Search for ‘Zendesk Support for WordPress’. Click ‘Install Now’ and activate the plugin. For a manual installation via FTP: Upload the addthis folder to the /wp-content/plugins/ directory. Wordpress Auto-Translation; How to add a gallery to a post; Extended Headlines; How to embed CNN Vemba / VAN video; Page Building. Elections & Election Hub: Troubleshooting; General. Archiving Elections; Nexstar Media Wire; Tribune: Submit a Correction.
Use Zoho Flow to integrate Zendesk with WordPress.com, in atleast 58 different ways, without writing code. Automate any tasks that keep you away from what you do best.
AUTOMATE
Automate redundant manual tasks and save your precious time and effort
ORCHESTRATE
Orchestrate your business process by integrating the apps you use efficiently
Explore prebuilt integration flows to get started
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All Triggers - A trigger kickstarts the flow
New Organization
Triggers when a new organization is created
New Ticket
Triggers when a new ticket is created
New post
Triggers when a new post is added from your account
New comment
Triggers when a new comment is added in the selected post
New category
Triggers when a new category is added from your account
New taxonomy
Triggers when a new category, tag, or taxonomy is added from your account
Load MoreAll Actions - Action are the automated tasks
Create Organization
Creates a new organization
Create Request
Creates a new ticket in a verified end user's account
Add Tag
Adds tag to the selected ticket
Zendesk Wordpress Vip
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Ticket
Fetches a ticket by ID
Load MoreWhat is Zoho Flow?
Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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Testimonial
“After implementing the processes in Zoho Flow, we have no more calendar checking, no more manually creating tickets, the URLs for Forms are automatically populated with ticket information, and the PDF files are automatically stored—it is basically night and day.” Know more
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Advanced tools to help you build complex workflows in minutes
Webhooks
Use the webhook trigger to receive data from a wide range of services in multiple formats, including JSON, form data, and plain text.
Schedules
Execute actions automatically at specific times every day, or on a particular day of every week, month, or year.
Decisions
Include if/then branches to have your workflows carry out different sets of tasks based on the conditions you specify.
Delays
Set time delays between any two actions in your workflow. Stall actions for hours, days, weeks, or even until a specific date.
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Description
Zendesk Support is a trademark of Zendesk, Inc.
Add a Zendesk Support form to your WordPress site. This plugin will embed the form directly into your page content, matching your theme’s styling where possible. You can add a basic form very easily in minutes!
Want to create multiple forms with different fields? You can setup custom fields and options using the advanced features available.
Features and Options:
- Uses the Zendesk API to open a ticket directly within your account. No need to worry about missed emails!
- Add file attachments to tickets.
- Support for Zendesk custom ticket fields.
- Create multiple forms with different ticket fields.
- Set the Priority level of tickets submitted by each form.
- Pre-fill form fields with user data when logged in to WordPress.
- Redirect user after form submission.
- Automatic spam protection (without captcha).
- Google reCAPTCHA spam protection.
- Double click protection – Stop people from submitting the form twice by accident.
- Google Analytics Events tracking on form submission.
- Fully translatable into any language.
- Automatically check email address for typos and suggest solutions via mailcheck.js.
- Add User Agent and CloudFlare Geolocation data (if available) to the ticket.
- HTTPS or plain HTTP support (HTTPS recommended).
- HTML5 Pattern (Regular Expression) validation on fields.
- Data is validated/sanitized before sending to Zendesk.
We created this plugin for our own support system. So you can be sure that we will update and maintain it into the future. If you have any feature suggestions, you are welcome to ask in the support forum.
Supported Custom Field Types:
- Text
- Textarea
- Number
- URL
- Password
- Checkbox
- Dropdown/Select
- Date/Datepicker
- Hidden
- Descriptive (Arbitrary HTML/Text)
If you have found this plugin useful, please consider leaving a review. Share some Zen 🙂
Languages / Localization
If you would like to translate the form into your language, please click here.
Installation
- Go to ‘Plugins > Add New’ in your WordPress dashboard and search for “Zendesk Request Form”. Install and activate the plugin.
- Add your Zendesk API information to the options under ‘Settings > Zendesk Form’ in your WP dashboard. You can generate an API key from your Zendesk dashboard using this guide.
- Go to ‘Settings > Zendesk Form’ and configure your forms.
FAQ
What about privacy and GDPR?
This plugin does not store any data submitted via the form. Your site connects directly to the Zendesk API to transmit the ticket data immediately. For information about privacy and GDPR, please see Zendesk’s policy on this page.
How do I get my Zendesk API key?
You can generate an API key from your Zendesk dashboard using this guide.
How are messages sent to Zendesk?
This plugin will connect directly to your Zendesk account via the Zendesk API. This means you do not need to worry about missed emails being sent. The data is transferred directly via the WordPress HTTP API.
Can I translate the form into my language?
This plugin is fully translatable into any language. If you find that there is some text that has not already been translated, you can add your language on this page.
How do I change the order of the form fields?
You can set the position of each field using the Order value whilst editing the custom field. Lower numbers appear first in the form.
You can also use a plugin such as this to re-order the fields. This is much easier since it allows you to drag and drop them into the correct order.
Is this plugin free?
Yep! This plugin was created for our own suppport site, so we will continue to add new features. If you have a suggestion, you are welcome to post it in the support forum.
If you’d like to make a donation, the best thing you can do is leave a 5 star rating 🙂